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You can enroll in the E-ZPass program online, over the phone or in person at the Golden Valley E-ZPass Customer Service Center. If you enroll online or over the phone, you will receive your E-ZPass tag in the mail within 5 to 7 business days. If you enroll in person, you will receive your tag right away.
Please plan ahead: Although new Minnesota switchable E-ZPass tags are active in Minnesota immediately, these tags may take up to 48 hours to be active in other E-ZPass states.
Note: If you want to use your Minnesota E-ZPass tag outside of Minnesota, you will need the new switchable E-ZPass tag. The old MnPASS switchable tag and the Minnesota license plate tag only work in Minnesota.
The Minnesota E-ZPass tag is a switchable tag that allows you to switch between driving alone (single occupant), or those times when you have two or more people in the vehicle (HOV). You can also transfer your switchable tag to other vehicles. Be sure to slide it to the “single occupant” mode before driving alone during peak hours.
Important: Please keep all vehicle information current in your account, including listing all vehicles you may use with your Minnesota E-ZPass tag.
How to apply your tag
Switchable tag application
Tag application with mirror mount
Clean and dry the inside of your windshield. The windshield’s temperature must be above 50º F for the E-ZPass tag to stick properly.
Place the E-ZPass tag horizontally on the inside of your windshield behind the rearview mirror approximately four inches from the top edge of windshield (one inch below rearview mirror mount) and away from any metallic window tinting film. NOTE: tag placement may vary by vehicle—check your owner’s manual to confirm proper location. The tag will not work if it is vertical, or if it is placed too close to window tinting containing metallic fibers.
Tag application with console mount
Peel off the protective backing from the removable Dual Lock™ tabs and stick the adhesive side to the inside of the windshield. Press firmly against the glass to get a tight seal.
Dual Lock™ tab
Returning your tag
You must return any tags listed on your account before your account is closed. Mail the tag(s) to the E-ZPass Minnesota Customer Service Center. All tags listed on the account will remain active and you will be responsible for paying all tolls, citations, and fines associated with the tag until the tag is returned to the E-ZPass Minnesota Customer Service Center. Once a tag is returned, it will be deactivated, and you are not responsible for future fees or fines associated with the tag.
E-ZPass telematics transponder tags discontinued
Telematics transponders were discontinued on June 30, 2017. If you are using a telematics tag to drive in the E-ZPass lane during tolling hours, you risk getting a citation from Minnesota State Patrol. If a state trooper sees a motorist using a telematics transponder to drive in the E-ZPass lane, the old tag will be confiscated, and the driver may receive a citation up to $300. E-ZPass customers should return old telematics tag(s) as soon as possible. If your transponder has been lost or if you need a new E-ZPass tag, please call the E-ZPass Customer Service Center at 1-866-397-4334 and speak with a representative.
