MnPASS News Releases
Check current construction for the latest information on highway construction projects.
Check current construction for the latest information on highway construction projects.
Following guidance from state health officials and to prevent further spread of COVID-19, in-person customer service for MnPASS is unavailable until further notice.
Thank you for your understanding.
MnDOT is implementing a pilot program to encourage people to consider buying and driving an electric vehicle in order to help reduce carbon pollution. Part of the Pathways to Decarbonizing Transportation, this three year pilot program addresses a larger goal of trying to get more electric vehicles on the road in Minnesota by giving MnPASS toll credits to people who purchase or lease a new or used electric vehicle between November 1, 2019 and October 31, 2022. The MnPASS incentive is geared toward people who do not already own an electric vehicle, or who are perhaps on the fence about purchasing. It is intended to encourage those who are thinking about purchasing or leasing a vehicle to choose an electric vehicle or a plug-in hybrid electric vehicle.
For More Information
Contact MnPASS Customer Service Center or call 1-866-397-4334.
We have added hours to the beginning and end of the work day so that MnPASS customers can phone, chat or email and reach an actual person early and late in their commute. Contact us for more information.
Not yet, but soon! MnDOT is working with the E-ZPass Group to become interoperable with the toll systems in the northeast region of the U.S., including the Illinois I-PASS system, during the summer of 2021. At that time, MnDOT will begin offering a single E-ZPass interoperable tag to all new customers, and existing MnPASS customers will have the option to trade in their existing tag for a new interoperable tag. These interoperable tags will enable MnPASS customers to use the other E-ZPass toll systems and vice versa.
You can use one device to drive in the MnPASS lanes and to lift the gate arms at some Minneapolis St. Paul Airport (MSP) parking facilities. MnPASS customers can use their MnPASS tag, either sticker tag or switchable, to enter and exit parking facilities at MSP Airport with a valid ZipPass account (you need both MnPASS and ZipPass accounts). A ZipPass is a device that is used to activate the entry arms in the ePark Elite facilities. It is placed on the vehicle’s dashboard. When motorists pull into an entry lane it communicates with an overhead receiver, which then activates the entry gate. (ZipPass alone cannot be used to drive in the MnPASS lanes during peak travel times.)
Participating MSP parking facilities include:
The MnPASS and ZipPass accounts are separate accounts and fees cannot be combined. Motorists must have a MnPASS account, a MnPASS tag and a ZipPass account to take advantage of the partnership.
If motorists drive in the MnPASS lanes during peak travel times without a MnPASS tag, they are subject to a citation and fine up to $300.
MnPASS customers can create a ZipPass account on the MnPASS partnership web page.
Telematics transponders were discontinued on June 30, 2017. If you are using a telematics tag to drive in the MnPASS lane during tolling hours, you risk getting a citation from Minnesota State Patrol. If a state trooper sees a motorist using a telematics transponder to drive in the MnPASS lane, the old tag will be confiscated and the driver may receive a citation up to $300. MnPASS customers should return old telematics tag(s) as soon as possible. If your transponder has been lost or if you have not received a new MnPASS tag, please call the MnPASS Customer Service Center at 1-866-397-4334 and speak with a representative.